Contest every dispute and you burn money on cases you were never going to win. Leave them alone and the winnable ones slip away with the rest. Dispute Intelligence gives every dispute a verdict, tuned to the reason code and to what your records can actually show, with the reasoning attached.
Predispute weighs what winning a dispute is worth against what contesting it costs you, at the rate disputes on that reason code are usually won, and returns a verdict you can see the reasoning behind. Beside it sits the list of what that reason code is decided on, and which of those you already hold, so you know what you are arguing with before you start writing. The starting rates are our own estimates rather than measurements, and each one moves toward what your store actually gets as your disputes resolve.
Predispute reads your account and recommends; it never writes to it, so nothing is refunded, held or submitted on your behalf on either platform and every decision is applied by you in Shopify or Stripe. The win rate behind a verdict starts as our own estimate for that reason code rather than a measured figure, and it only becomes yours as your disputes resolve, so read an early percentage as a starting point and not as a record. When a dispute deserves a written rebuttal, a fight verdict hands the case to representments.com, the sibling service that drafts the letter itself.
Monitor is free, installs on Shopify or Stripe in minutes, and shows your estimated ratio the day you connect.