About Andamento

Advisory for the payments industry.

andamento

Andamento is a payments practice.

We work across the payments ecosystem on strategy, economics, and negotiations, with banks, payment companies, card processors, and investors. We now bring this expertise direct to merchants.

Predispute gives a small store the chargeback tools a large merchant uses, in the app store. We have worked in card payments for decades.

The practice

Where the firm works.

Strategy: Advisory for merchants, payments companies, processors, and teams in adjacent fintech, covering market entry, pricing and acceptance economics, processor and acquirer contracts, and network rule changes.
Diligence: Commercial diligence for private equity, venture, and family offices underwriting payments assets: sector reviews, target diligence, and portfolio counsel after close.
Advisory: Independent director and advisory board service for financial institutions, payments companies, and fintech firms.

Solutions

Two products for merchants.

Both run on Andamento’s dispute and fraud practice, built for merchants who take card payments online.

PredisputeChargeback control for Shopify and Stripe stores. Works as a dispute hygiene check, like a regular check-up for your chargebacks, by working out your chargeback rate on every card brand. Gives every dispute a fight, refund, or accept recommendation, catches fake test purchases on stolen cards before the disputes arrive, and catches an order being refunded and charged back. Also provides the letter to fight disputes.Explore Predispute →

representments.comCustom letters that answer a chargeback, with no technical integration. Our drafting logic writes your reply to the dispute for the type of dispute, the customer’s bank, and your circumstances. In chargebacks, the letter is everything.Visit representments.com →

Know your rate for free.

Measure is free and shows the share of your card sales that turn into chargebacks as soon as your store has enough settled sales to work it out.

Start free on Shopify →Start free on Stripe →