Pricing

Most chargeback apps take a share of what you win. Predispute costs the same every month.

Other chargeback apps are paid out of what they win back for you. We charge one flat price, and you keep everything you win back.

Measure
Free
Measure, always on
  • Your chargeback rate (the share of your card sales that are disputed), worked out daily from your own orders
  • A separate rate for every card brand you take
  • The arithmetic behind every figure, shown in the app
Start on Measureor install on Stripe
Most stores start here
Decide
$499/mo
billed monthly, cancel anytime
  • Everything in Measure
  • A fight, refund or accept recommendation on every dispute, with the reasoning shown
  • What that dispute type is decided on, checked against the records on your order
  • Your win rate on every dispute reason, sharpening as your own disputes resolve
  • Fake test purchases on stolen cards caught while they are still orders, and a refund plus a chargeback on one order caught before you pay both
  • Money won back counted on screen
  • Win a dispute and you keep every dollar of it
Choose Decideor install on Stripe
Fight
$999/mo
billed monthly, cancel anytime
  • Everything in Decide
  • The right letter to fight your dispute, drafted for you
  • Written for the type of dispute and from what your own order records show
  • Drafting logic updated whenever the card brands change their rules
  • You read the letter and you file it yourself
  • Unlimited letters, generated as your disputes arrive
Choose Fightor install on Stripe

Flat price, no per-dispute fees, no cut of what you recover. Cancel any time, in your Shopify admin or by emailing us if you bought through Stripe. Annual billing is two months free.

What other chargeback services are costing you.

Chargeback apps take a share of your wins and bill you for each chargeback alert (an early warning you pay for). Put your numbers in and calculate the bill.

$2,256

annually and $188 a month.

Their cut$63/mo20% of everything you win back
Their alerts$125/mo$25 for each dispute they tell you about

Predispute charges one flat price, however much you win. It is built by Andamento, a payments practice that advises banks and payment companies.

Download on theShopify App StoreDownload on theStripe Marketplace

Apps charge 15–25% of what you win and $15–29 an alert. We used 20% and $25, one alert per dispute. See each app compared.

See where your store stands.

Measure installs on Shopify or Stripe in minutes. Move up to Decide when you want every dispute decided, with the reasoning behind it.

Start free on Shopify →Start free on Stripe →