Most stores contest disputes without ever learning what worked, so they make the same case every time and lose the same way. Outcome Intelligence records every result and feeds your own win rates back into the next verdict.
Predispute records every dispute an issuer decides and reads the results back as pattern. Your win rate on each reason code is the useful half of that: it shows which arguments your records can carry and which ones you have been losing for a year without noticing, and it is what moves the verdict on the next case. A rate needs ten decided disputes before it appears, because two outcomes are a coin toss rather than a pattern.
Win rates by bank are not available yet. Naming the bank behind a dispute needs a detail from the card that Shopify releases separately from installing the app and has not released to us, and that Stripe shares only on in-person charges, so an online Stripe account will never see it. Peer benchmarks wait on a base of stores we do not have. What runs today is your own history, by reason code, and it needs decided disputes before it says anything.
Monitor is free, installs on Shopify or Stripe in minutes, and shows your estimated ratio the day you connect.