Pricing

Fair pricing for Shopify and Stripe stores.

A flat price that never grows with your losses, and never takes a cut of what you recover.

Monitor
Free
Ratio Intelligence, always on
  • Estimated dispute ratio, watched daily
  • Time to threshold for every Visa and Mastercard program
  • Alerts before you approach a threshold
Start on Monitoror install on Stripe
MOST STORES START HERE
Resolve
$199/mo
billed monthly, cancel anytime
  • Everything in Monitor
  • Fight, refund, or accept verdict on every dispute, reasoning shown
  • What that reason code needs, checked against the records on the order
  • Recovered Dollars counted on screen
Choose Resolveor install on Stripe
Defend
$499/mo
billed monthly, cancel anytime
  • Everything in Resolve
  • Card testing caught while the charges are still orders, and refund-plus-chargeback caught before you pay both
  • Fraud Prevented: the value of flagged orders you stopped, in dollars
  • Win rates by dispute reason code, sharpening as your own disputes resolve

Naming the bank behind a dispute needs a card detail Shopify releases separately from installing the app, which it has not released to us, and which Stripe shares only on in-person charges. Card testing reads order details behind that same Shopify permission, so it runs on Stripe today and not on Shopify. Where a panel cannot run, the app says so in the place it would appear.

Choose Defendor install on Stripe

Every plan is a flat price. No per-dispute fees, and no cut of what you recover. Cancel anytime, in your Shopify admin or by emailing us if you bought through Stripe, and annual billing is three months free.

What you’re up against

A chargeback costs far more than the sale it reverses.

Refunding the sale is the small part. Add the dispute fee, plus the shipped goods you rarely get back, and the loss lands at several times the order value. Set the sliders to your average dispute and monthly volume to see the total.

Disputed amount, refunded
$120
Dispute fee
$15
Goods already shipped
$48
Review time
$15
Direct cost per chargeback
$198
1.6× the sticker price
Cost this month
$2,376
12 disputes at the current pace

The bars above are the direct costs. The wider picture runs higher: once fraud tooling, raised processing rates, and network penalties are added, Mastercard puts the true cost of a chargeback at $3.75 to $4.61 for every $1 disputed (Mastercard, 2025).

Know your ratio for free.

Monitor is free and installs on Shopify or Stripe in minutes. Move up to Resolve or Defend when a dispute is worth the fight.

Start free on Shopify →Start free on Stripe →