chargeback.io alternative

The chargeback.io alternative that leaves every refund to you

chargeback.io compared with Predispute
What you getchargeback.ioPredispute
What you pay$15-$29 per alert, prepaid$499 a month
No forced refundsNoYes
No prepaid balance to fundNoYes
No top-ups you can't turn offNoYes

chargeback.io refunds your customers automatically on Visa RDR alerts. You can end that only by unenrolling. Predispute issues no refunds.

Decide, $499 a month, tells you which disputes are worth fighting. Fight, $999 a month, also drafts the letter. You file it, and you keep everything you recover.

Measure is free: your dispute rate for Visa, Mastercard, Amex and Discover, worked out daily from your own orders.

The Measure screen: your dispute rate by card.
Measure: where you stand on every card you take.
The Decide screen: a recommendation on every open dispute.
Decide: fight, refund or accept, with the reasoning.

RDR is a Visa program that refunds your customer before a dispute is filed. It stops the chargeback, but the money goes back without your say. chargeback.io sells these alerts from a prepaid balance. Its top-ups can't be turned off.

You keep the final say on every filing and every refund.

Predispute is built by Andamento Advisors, a payments and fraud consultancy.

Sources
  1. Set up auto-refunds for alerts (chargeback.io help centre), retrieved 2026-10-02
  2. Chargeback: Auto Prevention on the Shopify App Store, retrieved 2026-10-02
  3. How Balance billing works (chargeback.io help centre), retrieved 2026-10-02

You keep the final say on your own money.